Privacy Policy
Last updated: October 6, 2025
Introduction
BigAuthor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. Please read this policy carefully.
1. Information We Collect
1.1 Information You Provide:
- Account information (name, email, password, profile details)
- Manuscripts and related content you upload
- Communication data (messages, offers, negotiations)
- Payment information (processed securely through third-party providers)
- Feedback, correspondence, and support requests
1.2 Automatically Collected Information:
- Device and browser information
- IP address and location data
- Usage data and analytics
- Cookies and similar tracking technologies
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Facilitate connections between authors and publishers
- Send administrative information, updates, and security alerts
- Respond to inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and fraud
- Personalize user experience
- Send marketing communications (with your consent)
3. How We Share Your Information
3.1 With Other Users: Profile information and submitted manuscripts are visible to other users as necessary for Platform functionality.
3.2 Service Providers: We share information with third-party service providers who assist in operating our Platform (hosting, analytics, payment processing, etc.).
3.3 Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
3.4 Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets.
3.5 With Your Consent: We may share information for any other purpose with your consent.
4. Data Security
We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access: Request access to personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your information
- Portability: Request transfer of your information to another service
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@bigauthor.com
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. However, disabling cookies may limit Platform functionality.
7. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our Platform is not intended for users under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
10. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or Platform notification. The "Last updated" date at the top indicates when the policy was last revised.
12. Contact Us
For questions about this Privacy Policy or our privacy practices, contact us at:
Email: privacy@bigauthor.com
Address: 123 Publishing Street, New York, NY 10001, United States